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FAQ | Kitefix.com

F.A.Q.

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Support | Kitefix.com

General
Q.
Who are you?
Q.
Why should I choose KiteFix over traditional repairing?
Q.
If I use KiteFix products, will my repairs be solid, reliable and long-lasting?
Q.
Can I find KiteFix products in stores?
Q.
What type of warranty do you offer?
Q.
Do you offer a repair service?

Repairs
Q.
How long does it takes to repair a kite?
Q.
Which KiteFix products do I need?
Q.
How long does the GluFix glue takes to dry?
Q.
Is GluFix cold and heat resistant?
Q.
What total lenght of repairs a GluFix tube will allow me to do?
Q.
How long can I store my GluFix tube once I opened it?
Q.
I have never repaired a kite before. Is it difficult?
Q.
A valve is leaking. What can I do?

Payment
Q.
How can I pay for my purchase?
Q.
Can I use an international credit card?
Q.
Are there any taxes to pay?
Q.
Are there any duty fees?
Q.
What currency will be used to bill me?
Q.
Is your website secured?

Shipping
Q.
What carrier company does KiteFix use to send the products?
Q.
What are the delivery charges?
Q.
Will I receive a tracking number?
Q.
Do you ship worldwide?
Q.
When will I receive my order?
Q.
How can I get my order faster?
Q.
Where are the orders shipped from?


You can't find the answers to your questions? Please, do not hesitate to contact us via our email address, we will gladly help you in any way we can.

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